Booths Trials John Lewis & Partners Click & Collect Point

Written on November 6th, 2018

St Annes Store

We’re currently trialling click and collect on John Lewis parcels for customers in five of your Booths stores:

  • Ilkley
  • Garstang
  • Media City UK
  • St Annes
  • Settle

How Does it Work?

Order your goods on johnlewis.com by 8pm for collection from a Booths trial collection store the next day after 2pm. You can collect your items from the customer service desk in store.

You’ll receive emails and texts to advise you that your order is ready to collect, plus reminders should you need one!

Your order is held at your chosen Booths collection store for 7 days; uncollected parcels are returned to John Lewis.

To collect your order you’ll need your order number and valid ID.

You can can return your John Lewis online order to the Booths store you collected it from. Returns take up to 5 days to process once John Lewis have received your returned order.

Customer Service:

Please direct any customer service queries to:

Telephone 7am-11pm 7 days a week: 03456 049 049

Twitter: @jlandpcustserv

Facebook: @JohnLewisandPartners

Instagram: @johnlewisandpartners

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